Careers

Boiler Operator

Maintain and monitor boiler and building systems in accordance with Massachusetts laws.

General Responsibilities:

  • Properly monitor the facilities boiler in accordance with the Code of Mass. Regulations. CMR-146. This includes standing watch in a 24/7 environment on either a fixed or rotating schedule
  • Make rounds every two hours of the mechanical room and the air handling room, checking for any problems with the machinery
  • Performing preventive maintenance on facility equipment and production equipment as needed and in accordance with FDA and cGMP guidelines
  • Troubleshoot any problems and take corrective actions for machinery, water systems and production equipment throughout the building
  • Answer and troubleshoot alarms from the Building Management System
  • All duties assigned by supervisor

Knowledge and Skill Requirements:

  • Knowledge of High Pressure Boiler Systems
  • Knowledge of DI and DPW water systems
  • Knowledge of HVAC Systems
  • Ability to follow written and verbal instructions
  • Working knowledge of cGMP, ISO 13485 and other regulatory guidelines as appropriate

Education and Experience:

  • Minimum of a High School Diploma or equivalent education and/or experience required
  • Second class fireman’s license or greater (required)

Job Type: Full-time

To Apply:

Please submit a current resume and cover letter for Boiler Operator here.

In your cover letter please answer the following:

  • Have you completed the following level of education: High School Diploma or equivalent education and/or experience?
  • Are you authorized to work in the United States?
  • Are you willing to undergo a background check, in accordance with local law/regulations?

Production Technician

2nd shift, 2pm-10:30pm

To work as a member of the Production Team to manufacture products in compliance with ACC procedures.

General Responsibilities:

  • The individual will carry out cGMP manufacturing operations utilizing Standard Operating Procedures (SOP), and applicable records
  • Execution of routine production operations
  • Record information into logbooks, forms or document records
  • Carry out work in a safe manner, notifying management of safety issues and risks
  • Perform scheduled cleaning of equipment/process areas
  • Must be able to work in controlled environments requiring special gowning. Will be required to follow gowning requirements and wear protective clothing over the head, face, hands, feet and body
  • Complete required training on time
  • Perform standardization of equipment
  • Receive and distribute supplies into the production area as necessary
  • Communicate issues related to safety, quality, compliance and equipment to the Production Lead Operator and Supervisor
  • Must be able to read and follow detailed written procedures
  • Support machine change over activities
  • Assist in the assembly and disassembly of process equipment
  • Must be able to work overtime as required
  • Pay attention to floor inventory levels and communicating any deficiencies to the Lead or Supervisor
  • Other duties as assigned by supervisory staff

Knowledge and Skill Requirements:

  • Experience in manufacturing is desirable
  • Must be able to get along with and respect others
  • Be able to lift at least 25 lbs
  • Basic computer skills needed

Education and Experience:

  • A minimum of a high school diploma and 0-2 years related industry experience
  • Associates degree or equivalent is an advantage

Job Type: Full-time

To Apply:

Please submit a current resume and cover letter for Production Technician here.

In your cover letter please answer the following:

  • Have you completed the following level of education: High School?
  • Are you authorized to work in the United States?

Logistics Technician

Work as part of a team where needed, controlling of inventory in the Finished goods and Raw material warehouses, receiving incoming packages/shipments, labeling of product, packaging final product for sale, and fulfillment of customers’ orders.

General Responsibilities:

    Shipping;
  • Fulfillment of all Customers orders
  • Preparation of all outgoing shipments including documentation for those shipments
  • Control of all “Finished Released” product

  • Receiving;
  • Receives/stores all materials for ACC use
  • Performs all necessary receiving transaction within Data Management System (DMS). Confirms accuracy of receipt against ACC documentation/Purchase Order
  • Receipt of Testing Services samples
  • Fulfills and completes transactions of all raw material in-house material requisitions

  • Kitting/packaging;
  • Assists Kitting Department as needed, in the manufacturing/packaging of finished product to be sold to customers
  • All necessary DMS transactions for the above packaging process

  • Labeling;
  • Assists in the labeling department as needed, labeling finished products as well as in-process material
  • In addition to the tasks, assisting in weekly cycle counts in all areas
  • Absentee coverage in all areas

Knowledge and Skill Requirements:

  • Detail oriented
  • Strong organizational skills
  • Good communications skills
  • Working computer knowledge

Education and Experience:

  • A minimum of a high school diploma or an equivalent combination and/or education requirement
  • Working in a high paced deadline environment
  • Close interaction with a wide range of personalities

Job Type: Full-time

To Apply:

Please submit a current resume and cover letter for Logistics Technician here.

In your cover letter please answer the following:

  • Have you completed the following level of education: High School diploma or equivalent combination and/or education?
  • Are you authorized to work in the United States?
  • Are you willing to undergo a background check, in accordance with local law/regulations?

Systems Administrator III

The purpose of the Systems Administrator III is to ensure uptime, performance, and security of computer systems primarily focused on servers, switches, routers, firewalls, and data solutions for Associates of Cape Cod, Inc.

General Responsibilities:

  • Perform installation, configuration, qualification, maintenance and troubleshooting of information systems, applications and related hardware and firmware
  • Provide technical support for both hardware and software issues to end-users
  • Review system logs to proactively mitigate issues and maintain security
  • Maintain systems documentation
  • Assist in periodic performance/metric reporting
  • Provide basic training to end-users in operation of equipment and applications
  • Provide on-call/after-hours support for critical computerized systems, Potential weeknights, weekends and or Holiday coverage
  • Author and maintain information technology company-wide policies
  • Lead and manage IT projects to support various business functions
  • Provide guidance to less experienced team members

Knowledge and Skill Requirements:

  • Extensive knowledge in Microsoft operating systems (Windows 10 & Server 2008-2019)
  • Extensive knowledge in Microsoft Server applications including IIS, Exchange and SQL
  • Extensive knowledge of Active Directory and Group Policies
  • Extensive understanding of computer networking concepts, protocols and services
  • Extensive knowledge of batch or powershell scripting
  • Extensive knowledge of cloud computing platforms (Azure/AWS preferred)
  • Extensive knowledge of virtualization solutions (VMware ESXi, Hyper-v, Xen, and Citrix preferred)
  • Experience in Office 365
  • Experience with Microsoft System Center Configuration Manager (SCCM) and Intune
  • Experience in administering Unix/Linux operating systems
  • Experience in administering Oracle database solutions
  • Knowledge of project management best practices and methodologies
  • Ability to research and solve complex technical issues
  • Detail-oriented and excellent organizational skills
  • Ability to effectively communicate and explain detailed and/or complicated technical issues in terms that benefit users and help resolve problems and issues
  • Ability to manage multiple projects and ensure deadlines are met
  • Ability to follow rules, regulations and guidance required in FDA and ISO regulated environments

Preferred Qualifications:

  • Any current technology certification (A+, Network+, Security+, MCTS, MSCA, ITIL etc.)
  • Information Technology Service Management tool set experience
  • SOX, 21 CFR Part 11, GDPR, GxP and/or HIPAA experience

Education and Experience:

  • A minimum of a Bachelor’s degree preferably, but not required in computer science or a related field or an equivalent combination of experience and/or education required
  • Seven or more years related experience in systems administrator, hardware maintenance such as configuring, installing and troubleshooting servers, workstations, and network related equipment
  • Biotechnology, life science, pharmaceutical or healthcare industry experience is preferred

Job Type: Full-time

To Apply:

Please submit a current resume and cover letter for Systems Administrator III here.

In your cover letter please answer the following:

  • Have you completed the following level of education: Bachelor’s degree in Computer Science or equivalent combination of experience and/or education?
  • Are you authorized to work in the United States?
  • Are you willing to undergo a background check, in accordance with local law/regulations?

Materials Manager

The Materials Manager is responsible for material supply and control. Through sales, inventory and manufacturing analysis he/she will generate a master schedule which will in turn drive purchasing of raw materials and/or services in support of the production plan. Inventory levels will also be calculated based on replenishment lead times, expiration dating and obsolescence.

General Responsibilities:

  • Manage purchasing, planning, warehousing and inventory control in accordance with ACC’s quality system
  • Generate and maintain the master production schedule
  • Lead the installation and ongoing system management of the MRP module of Great Plains
  • Direct interface with finance associated with BOM accuracy, excess and obsolete inventory and purchase price
  • Oversee warehouse operations ensuring a high degree of inventory accuracy through proper inventory transactions and consistent cycle counting
  • Develop “power user” skills associated with the Great Plains business management system
  • Communicate material needs to purchasing
  • Train warehouse personnel on proper SOPs and Great Plains transaction process
  • Organize and manage physical inventories at least once and possibly twice per year
  • Assist in the generation and overall effectiveness of the work center production plan

Knowledge and Skill Requirements:

  • Strong management and training skills
  • Business management system software and MRP experience
  • Familiar with cost accounting principles
  • Above average spread sheet skills
  • Experience with GMPs and ISO based system management

Education and Experience:

  • A minimum of a BA or BS in a business discipline or an equivalent combination of experience and/or education required
  • 5-8 years planning or purchasing experience preferable in a medical device or pharmaceutical environment
  • APICs certification a plus

Job Type: Full-time

To Apply:

Please submit a current resume and cover letter for Materials Manager here.

In your cover letter please answer the following:

  • Have you completed the following level of education: BA or BS in a business discipline or equivalent experience?
  • Are you authorized to work in the United States?
  • Are you willing to undergo a background check, in accordance with local law/regulations?

Desktop Support Specialist I

A position providing computer hardware and software support to ACC's end users in a timely and effective manner. 40 hrs. I week, scheduled between 7 am and 6 pm arranged M-F some weekends and holidays on request.

General Responsibilities:

  • Provides support to end users on a variety of issues
  • Identifies, researches, and resolves technical problems
  • Responds to telephone calls, email, and personnel requests for technical support
  • Documents, tracks, and monitors the problem to ensure a timely resolution
  • Manages IT inventory and supplies

Knowledge and Skill Requirements:

  • A general understanding of the principles and concepts of computers and networks.
  • Good customer service skills
  • Good analytical and diagnostic skills

Education and Experience:

  • Experience with one or more MS applications, preferably Office 365
  • Experience with MS Windows 10 Professional/Enterprise, Android, and IOS operating system(s)
  • Good written and oral communications skills, strong attention to detail and willingness to follow directions and established procedures with minimal supervision
  • High school graduate or equivalent, some college preferred
  • 0-3 related experience in Desktop Support

Job Type: Full-time

To Apply:

Please submit a current resume and cover letter for Desktop Support Specialist I here.

In your cover letter please answer the following:

  • Have you completed the following level of education: High School diploma and related experience?
  • Are you authorized to work in the United States?
  • Are you willing to undergo a background check, in accordance with local law/regulations?

LAL Production Technician

With direct supervision this individual will perform routine manufacturing operations for the manufacture of ACC and SKK commercial products. Individual will carry out cGMP manufacturing operations utilizing Standard Operating Procedures (SOP), and applicable records. The individual will complete required training on time, demonstrate acceptable attendance as well as respect for coworkers.

General Responsibilities:

  • The individual will carry out cGMP manufacturing operations utilizing Standard Operating Procedures (SOP) and applicable records
  • Execution of routine production operations
  • Record information into logbooks, forms or document records
  • Carry out work in a safe manner, notifying management of safety issues and risks
  • Perform scheduled cleaning of equipment/process areas
  • Must be able to work in controlled environments requiring special gowning. Will be required to follow gowning requirements and wear protective clothing over the head, face, hands, feet and body
  • Complete required training on time
  • Perform standardization of equipment
  • Receive and distribute supplies into the production area as necessary
  • Communicate issues related to safety, quality, compliance and equipment to the Production Lead Operator and Supervisor
  • Must be able to read and follow detailed written procedures
  • Support machine change over activities
  • Assist in the assembly and disassembly of process equipment
  • Must be able to work overtime as required
  • Pay attention to floor inventory levels and communicating any deficiencies to the Lead or Supervisor
  • Other duties as assigned by supervisory staff

Knowledge and Skill Requirements:

  • Experience in manufacturing is desirable
  • Must be able to get along with and respect others
  • Be able to lift at least 25 lbs.
  • Basic computer skills needed

Education and Experience:

  • A minimum of a high school diploma and 0-2 years related industry experience
  • Associates degree or equivalent is an advantage

Job Type: Full-time

To Apply:

Please submit a current resume and cover letter for LAL Production Technician here.

In your cover letter please answer the following:

  • Have you completed the following level of education: High School diploma and 0-2 years related industry experience?
  • Are you authorized to work in the United States?
  • Are you willing to undergo a background check, in accordance with local law/regulations?

Human Resources Generalist

Working in conjunction with the Manager of Human Resources the scope of the Human Resources Generalist (HRG) is to provide Human Resource support in the areas of staffing, employee relations, compensation, benefits, HRIS, payroll, and other responsibilities as required in support of organizational goals. In addition the HRG is responsible for aligning business objectives with employees and management in designated business units (departments). The position serves as a consultant to department management on human resource-related issues. Communicating needs proactively with our HR department and management the HRG seeks to develop integrated solutions and value-added service to management and employees that reflects the business objectives of the organization.. The HRG will ensure the accuracy and timeliness of tracking, analyzing and reporting trends and variances. The work is of a confidential nature requiring an understanding of ACC’s policies and practices, requiring expediting critical matters and effectively interfacing with all levels of personnel.

General Responsibilities:

  • Responsible for full life cycle recruiting and maintain necessary information in the recruitment system
  • Ensure accurate job descriptions are created and posts open positions according to policy
  • Conducts meetings with respective business units
  • Consults with line management, providing HR guidance when appropriate
  • Analyzes trends and metrics in partnership with the HR group to develop solutions, programs and policies
  • Manages and resolves complex employee relations issues. Conducts effective, thorough and objective investigations
  • Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partners with legal counsel as needed/required
  • Provides day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions)
  • Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention
  • Provides HR policy guidance and interpretation
  • Coordinate employment advertising as required
  • Provides guidance and input on business unit restructures, workforce planning and succession planning
  • Identifies training needs for business units and line management
  • Provide compensation analysis and benchmarking on internal and external salary statistics. Based on the information collected, this position will recommend, as well as assist in developing and implementing an appropriate employee compensation structure
  • Completes special projects by clarifying project objective; setting timetables and schedules; conducting research; developing and organizing information; fulfilling transactions
  • Support and provide backup for Human Resource Generalist/Benefits and Payroll position
  • Other tasks as requested

Knowledge and Skill Requirements:

  • Working knowledge of applicable Federal, State and Local laws and regulations related to the Human Resources function
  • Must be able to interact effectively with all levels of management and employees
  • Strong verbal and written communications skills in English
  • Proven ability to maintain confidentiality and deal with sensitive information in a professional manner
  • Excellent interpersonal skills are required
  • Must have good project management, decision-making, critical thinking and listening skills
  • Proven problem solving and analysis experience
  • The ability to multi-task and manage time in a fast-paced environment
  • Self-directed and self-motivated
  • Strong PC skills (e.g. Excel, Word, and PowerPoint) as well as proficiency in HR database systems required
  • Biotech, Life Science or Pharmaceutical industry experience preferred

Education and Experience:

  • A minimum of a BS/BA degree (concentration in Human Resources is preferred) or equivalent combination of experience and/or education required
  • A minimum of 5 - 7 years relevant human resources experience in progressively more responsible roles is required
  • Strong working knowledge of across Human Resources disciplines: staffing, employee relations, compensation, benefits, HRIS, payroll

Job Type: Full-time

To Apply:

Please submit a current resume and cover letter for Human Resources Generalist here.

In your cover letter please answer the following:

  • Have you completed the following level of education: BS/BA degree or related field or an equivalent combination of experience?
  • Are you authorized to work in the United States?
  • Are you willing to undergo a background check, in accordance with local law/regulations?

Customer Service Representative

Purpose: The Customer Service Representative (CSR) is responsible for interacting with customers via the phone to process orders for products and services for worldwide distribution. This position requires excellent interpersonal and communication skills, a command of the ACC ordering system and an in depth knowledge of the products and their uses. The CSR needs to be comfortable with speaking with customers to build rapport, and be able to resolve minor disputes amiably so as to retain the customer’s loyalty to ACC.

General Responsibilities:

  • Process customer orders via fax, phone and email
  • Provide inventory alerts to manufacturing
  • Support sales by providing literature, forwarding sales leads, coordinating technical support
  • Perform workshop registration
  • Invoicing for all services and billing for orders
  • Process orders
  • Maintain and Manager customer database and files
  • Issue return authorizations
  • Initiate complaint forms

Knowledge and Skill Requirements:

  • Data entry skills
  • Excellent verbal communication skills
  • Self starter, highly motivated with the ability to multi task in a fast paced environment
  • Willing to learn new technologies
  • Microsoft Excel, Word
  • Knowledge of ACC products

Education and Experience:

  • Must have 3-5 years Customer Service experience preferably in a GMP/ISO product environment
  • Must have a minimum of a High School diploma or equivalent

Job Type: Full-time

To Apply:

Please submit a current resume and cover letter for Customer Service Representative here.

In your cover letter please answer the following:

  • Have you completed the following level of education: High School diploma or related field or an equivalent combination of experience?
  • Are you authorized to work in the United States?
  • Are you willing to undergo a background check, in accordance with local law/regulations?

Production Lead Technician

Purpose: With minimal supervision this individual will deliver leadership and excellence in manufacturing ACC and SKK Products. The incumbent assists Management with scheduling to meet site demands and observes floor operations to ensure safety, aseptic operations and compliance with cGMPs are maintained at all times. Provide interactions with support groups/departments to ensure accurate communication and continuous flow of manufacturing processes. Provide support to integrate best practices, where appropriate, into manufacturing.

General Responsibilities:

  • Primary contact for troubleshooting and issue resolution or escalation
  • Create and follow up on work orders
  • Communicate/coordinate days scheduling and staffing plan
  • Re-allocate staff as needed during the day (breaks, lunch, training, etc.)
  • Oversight and execution of all routine and critical operations as well as commissioning and validation activities
  • Must be able to work in controlled environments requiring special gowning. Will be required to follow gowning requirements and wear protective clothing over the head, face, hands, feet and body
  • Ensure documentation is complete, reviewed, and meets good documentation practices
  • Update SOP's as required
  • Responsible for floor inventory and communicating deficiencies
  • Recommend/implement process changes/improvements or safety/ergonomic improvements
  • Ensure work is carried out in a safe manner, notifying management of safety issues and risks
  • Responsible for interviewing candidates
  • Provide timely feedback on staff’s performance
  • Address minor personnel issues timely
  • Escalate major personnel issues to the supervisor
  • Act as a resource/subject matter expert (SME) for staff
  • Conduct training and assess effectiveness
  • Assess staff skill sets and provide feedback to supervisor
  • Must be able to work overtime as required
  • Must be able to work weekends as required
  • Other duties as assigned by supervisory staff

Knowledge and Skill Requirements:

  • Experience in manufacturing is desirable
  • Must be able to get along with and respect others
  • Be able to lift at least 25 lbs
  • Computer skills are necessary in this function
  • Act as a role model (lead by example)

Education and Experience:

  • Associates degree and 1-4 years related experience or 4-6 years industry experience or an equivalent combination of experience and/or education required
  • Bachelors of Science degree or equivalent is an advantage with 2-4 years of GMP Manufacturing experience

Job Type: Full-time

To Apply:

Please submit a current resume and cover letter for Production Lead Technician here.

In your cover letter please answer the following:

  • Have you completed the following level of education: Associates degree or related field or an equivalent combination of experience?
  • Are you authorized to work in the United States?
  • Are you willing to undergo a background check, in accordance with local law/regulations?

Senior Research Scientist

Develop a greater scientific understanding of the ACC/SKK product line and effect changes in protocols to give greater reliability with respect to products. Develop new products revolving around the current technology and new concepts leading to new technologies.

General Responsibilities:

  • Adapt and develop new technologies around the LAL system
  • Develop projects that will enhance the scientific understanding of the current products with the goal of improvement and the introduction of new products
  • Expand the range of products within the framework of ACC
  • Provide the technical expertise to conceptualize and implement new research areas
  • Provide technical support when necessary
  • Supervise Research and Development staff

Knowledge and Skill Requirements:

  • Protein Chemistry/Biochemistry including enzymology and purification
  • The use of spectroscopic, chromatographic and molecular biological techniques
  • Assay Development
  • Technology transfer and scale-up
  • Supervisory experience

Education and Experience:

  • A minimum of a PhD in Chemistry, Biochemistry or related field or an equivalent combination of experience and/or education required.
  • Several years of experience in assay development, protein chemistry and protein purification. Additional expertise in Molecular Biology and supervisor/management experience is desired.

Job Type: Full-time

To Apply:

Please submit a current resume and cover letter for Senior Research Scientist here.

In your cover letter please answer the following:

  • Have you completed the following level of education: PhD in Chemistry, Biochemistry or related field or an equivalent combination of experience?
  • Are you authorized to work in the United States?
  • Are you willing to undergo a background check, in accordance with local law/regulations?

Sr. Software Engineer

Design and develop software to support the manufacture, sale and support of ACC’s endotoxin and glucan detection products and develop/maintain software to support company’s line of business.

General Responsibilities:

  • Analyze User Needs and develop high-quality, innovative software with operational efficiency.
  • Work closely with BAs, SMEs and Software Developers to develop software requirements specification and software design specifications
  • Design and implement software for Bio/medical devices and systems from requirements to production and commercial deployment
  • Responsible for design, debug, and integration of software C#/Java applications running in a MS Windows environment
  • Give aid and guidance to junior engineering staff.
  • Lead and direct activities on development  project
  • Contribute to the improvement of the development life cycle.
  • Be self-empowered, take ownership of, and responsibility for your work
  • Collaborate and communicate effectively with team members and with other teams
  • Work independently and know when to ask for help
  • Perform comprehensive unit and integration testing of all software produced
  • Participate in group design and code reviews
  • Review code and work with software quality assurance to ensure that all software meets company or medical device standards
  • Stay abreast of the latest technology and industry best practices
  • Understand the software development life cycle

Knowledge and Skill Requirements:

  • Must demonstrate significant proficiency in C#/Java
  • Documents and demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, code comments and clear code. 
  • Ability to gather and understand User Needs/Requirements
  • Ability to work in a very fast paced environment
  • Familiarity with software configuration management tools, defect tracking tools, and peer review
  • Familiarity with relational databases
  • Any exposure or knowledge of the Bio/Medical industry is a strong plus

Nice To Have:

  • Experience implementing software for class I or II medical devices
  • Object-oriented design and development, and C#, are strongly preferred
  • Experience with Visual Studio, Git, Helix ALM and Microsoft Team Foundation Server
  • Experience with IEC-62304, ISO-13485, and ISO-14971

Education and Experience:

  • Bachelor’s Degree in Biomedical Engineering, Software Engineering, Computer Science, Applied Mathematics, Electrical Engineering or a related field or equivalent combination of education and experience.
  • 8 or more years of software development using C#/Java
  • Good written and oral communications skills, strong attention to detail and willingness to follow directions and established procedures with minimal supervision. 

Job Type: Full-time

To Apply:

Please submit a current resume and cover letter for Sr. Software Engineer here.

In your cover letter please answer the following:

  • Have you completed the following level of education: Bachelor's or equivalent?
  • Are you authorized to work in the United States?
  • Are you willing to undergo a background check, in accordance with local law/regulations?

Facilities Supervisor

In this role, you will supervise the day to day operation, maintenance and repair of the facility and equipment. This includes, but is not limited to the planning, budgeting and scheduling of all services as required.

General Responsibilities:

  • Oversee the maintenance and work order programs including:
  • Scheduling/coordinating services
  • Contractor oversight
  • Database management for accuracy and report trending
  • Documentation review * Oversee Building Management System (BMS) to ensure proper operation of equipment controlled and monitored.
  • Initiate, execute and approve Quality Processes Workflows (Quality Events, Change Controls, Deviations, Audit Findings, etc.)
  • Provide proper man hour utilization of Facilities technicians and outside vendors to ensure all PM's and WO's are completed as scheduled.
  • Develop new procedures and revise existing procedures to meet current work practices and quality requirements.
  • Affirm Equipment Maintenance Program SOP match existing practices and keep current.
  • Review and implement new work practices to gain efficiency while meeting quality requirements
  • Improve maintenance activities towards increasing equipment reliability * Assist with the planning and implementation of shutdown events.
  • Track and trend equipment performance for metrics reporting.
  • Supervise and support corporate compliance and regulatory audits and audit action items as they pertain to the facility and equipment.
  • Maintain records for regulatory compliance, building operations, repairs, parts and equipment.
  • Provide leadership and guidance to direct reports.
  • Assist with the development and control of the budget for the Facilities Department.
  • Maintain consistent communication with manager on key facility issues, potential issues and how they may be resolved.
  • Provide support for facility related activities varying in nature

Education and Experience:

Must have excellent mechanical skills related to steam, electrical, plumbing, controls, pneumatics, HVAC and building automation systems.· Ability to read and understand electrical, mechanical and P&ID schematics. Must have experience working within a maintenance management system and scheduling maintenance/work order activities. Must have experience in a supervisory role. · Must be available for on-call for emergencies. Must have a high level of accuracy and attention to detail. Like to have familiarity with regulations including cGMP and ISO 13485 or experience working within a regulated environment. A minimum of a Bachelor's Degree in a scientific or engineering field or an equivalent combination of experience and/or education required.

  • At least 5 years’ experience with equipment troubleshooting, repair and maintenance. Ideally this experience would be within in a cGMP manufacturing facility.
  • At least 3 years’ experience in a supervisory role

Job Type: Full-time

To Apply:

Please submit a current resume and cover letter for Facilities Supervisor here.

In your cover letter please answer the following:

  • Have you completed the following level of education: Bachelor's Degree in a scientific or engineering or equivalent?
  • Are you authorized to work in the United States?
  • Are you willing to undergo a background check, in accordance with local law/regulations?

Software Engineer

In this position, you will be responsible for the design and development of software to support the manufacture, sale and support of ACC’s endotoxin and glucan detection products and develop/maintain software to support company’s line of business.

General Responsibilities:

  • Analyze User Needs and develop high-quality, innovative software with operational efficiency
  • Work closely with BAs, SMEs and Software Developers to develop software requirements specification and software design specifications
  • Design and implement software for Bio/medical devices and systems from requirements to production and commercial deployment
  • Responsible for design, debug, and integration of software C#/Java applications running in a MS Windows environment
  • Be self-empowered, take ownership of, and responsibility for your work
  • Collaborate and communicate effectively with team members and with other teams
  • Work independently and know when to ask for help
  • Perform comprehensive unit and integration testing of all software produced
  • Participate in group design and code reviews
  • Review code and work with software quality assurance to ensure that all software meets company or medical device standards
  • Stay abreast of the latest technology and industry best practices
  • Understand the software development life cycle

Knowledge and Skill Requirements:

  • Must demonstrate significant proficiency in C#/Java
  • Documents and demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, code comments and clear code
  • Ability to gather and understand User Needs/Requirements
  • Ability to work in a very fast paced environment
  • Familiarity with software configuration management tools, defect tracking tools, and peer review
  • Familiarity with relational databases
  • Any exposure or knowledge of the Bio/Medical industry is a strong plus

Nice To Have:

  • Experience implementing software for class I or II medical devices
  • Object-oriented design and development, and C#, are strongly preferred
  • Experience with Visual Studio, Git, Helix ALM and Microsoft Team Foundation Server
  • Experience with IEC-62304, ISO-13485, and ISO-14971

Education and Experience:

  • Bachelor’s Degree in Biomedical Engineering, Software Engineering, Computer Science, Applied Mathematics, Electrical Engineering or a related field or an equivalent combination of experience and/or education required.
  • 2 years of Software development using C#/Java
  • Good written and oral communications skills, strong attention to detail and willingness to follow directions and established procedures with minimal supervision.

Job Type: Full-time

To Apply:

Please submit a current resume and cover letter for Software Engineer here.

In your cover letter please answer the following:

  • Have you completed the following level of education: Bachelor of Science or equivalent?
  • Are you authorized to work in the United States?
  • Are you willing to undergo a background check, in accordance with local law/regulations?

Production Technician

General Responsibilities:

  • The individual will carry out cGMP manufacturing operations utilizing Standard Operating Procedures (SOP), and applicable records
  • Execution of routine production operations
  • Record information into logbooks, forms or document records
  • Carry out work in a safe manner, notifying management of safety issues and risks
  • Perform scheduled cleaning of equipment/process areas
  • Must be able to work in controlled environments requiring special gowning. Will be required to follow gowning requirements and wear protective clothing over the head, face, hands, feet and body
  • Complete required training on time
  • Perform standardization of equipment
  • Receive and distribute supplies into the production area as necessary
  • Communicate issues related to safety, quality, compliance and equipment to the Production Lead Operator and Supervisor
  • Must be able to read and follow detailed written procedures
  • Support machine change over activities
  • Assist in the assembly and disassembly of process equipment
  • Must be able to work overtime as required
  • Pay attention to floor inventory levels and communicating any deficiencies to the Lead or Supervisor
  • Other duties as assigned by supervisory staff

Knowledge and Skill Requirements:

  • Experience in manufacturing is desirable
  • Must be able to get along with and respect others
  • Be able to lift at least 25 lbs
  • Basic computer skills needed

Education and Experience:

  • A minimum of a high school diploma and 0-2 years related industry experience
  • Associates degree or equivalent is an advantage

Job Type: Full-time

To Apply:

Please submit a current resume and cover letter for Production Technician here.

In your cover letter please answer the following:

  • Have you completed the following level of education: High School?
  • Are you authorized to work in the United States?

CTS  Analyst

General Responsibilities:

  • Perform testing using each of the three LAL (limulus amebocyte lysate) methods-gel clot, turbidimetric & chromogenic
  • Interpret results, perform pipetting
  • Report writing, interact with clients relative to sample testing
  • Database entry
  • Utilize calibrated/certified equipment & instrumentation,
  • Maintain certification in all three LAL methods

Knowledge and Skill Requirements:

  • 1 years exp. in a lab environment
  • Strong organizational skills
  • Must be detail oriented with good aseptic/laboratory technique
  • Possess the ability to work independently as well as with others in a fast paced environment
  • Excellent oral & written communication skills
  • Possess a working knowledge of cGMP, ISO 9001, ISO 13485 & internal operating procedures
  • Required to pass a pipetting proficiency training and certification course.
  • Other – Hepatitis B vaccination

Education and Experience:

  • Bachelor’s Degree in Chemistry, Biochemistry, a related scientific discipline, or an equivalent combination of experience and/or education required.

Job Type: Full-time

To Apply:

Please submit a current resume and cover letter for CTS Analyst here.

In your cover letter please answer the following:

  • Have you completed the following level of education: Bachelor’s Degree?
  • Are you authorized to work in the United States?

Product Development Associate

General Responsibilities:

The major responsibilities of this position will be to support the advancement of the company clinical product development pipeline while using various laboratory equipment for routine analyses (e.g., spectrophotometers, manual pipettes and automated liquid handlers etc)

  • Participate in the development, improvement and validation of new assays
  • Design, write and carryout experimental protocols.
  • Test analytical and clinical samples
  • Analyze laboratory results and prepare study reports.
  • Support regulatory filings for Class I and Class II in vitro diagnostic reagents and products.
  • Follow Design Control requirements and SOPs in a GMP environment.
  • Maintain records in accordance with Quality Assurance Guidelines.
  • Participate in cross-functional activities.

Education and Experience:

The position requires a minimum of BS/MSc in Biochemistry, Chemistry or Biology with 5 years of relevant industry experience or equivalent combination of education and/or experience. 

General Competencies:

  • Scientific creativity, critical thinking, ability to innovate, and analytical problem solving.
  • Ability to accurately follow, draft and review technical documents, including test plans, protocols and reports.
  • Ability to work independently, as well as, with others in a fast paced laboratory environment.
  • Willing and able to drive projects to completion and to meet deadlines
  • Excellent written and oral communication skills.
  • Proficiency in software applications such as Word, Excel, PowerPoint.
  • Excellent use of manual, multichannel, and repeater pipettes. Able to accurately dispense small volumes consistently.
  • Hands-on experience with the use of automated liquid handling system is a plus
  • Other – Hepatitis B vaccination to be able to test clinical samples.

Job Type: Full-time

To Apply:

Please submit a current resume and cover letter for Product Development Associate here.

In your cover letter please answer the following:

  • Have you completed the following level of education: Bachelor of Science or equivalent?
  • Are you authorized to work in the United States?
  • Are you willing to undergo a background check, in accordance with local law/regulations?

Technical Services BET Specialist

General Responsibilities:

  • Provide technical support for endotoxin and glucan detection products.  This includes answering questions, troubleshooting for current ACC customers.
  • Knowledge of relevant instrumentation and softwares used for endotoxin and glucan detection by the end users
  • Troubleshoot/triage issues, problems and complaints in a timely manner, documenting them in CRM and providing trending to manager. Frequent follow up on all issues ensuring timely resolution of the customer’s issue.
  • As an outcome of triaging issues, determine if the issue is a complaint, write up an executive summary of the complaint, properly document in CRM and forward for documenting in QUMAS. Ensure continuity of follow ups and timely resolution of complaints.
  • Ability to effectively communicate and explain detailed and/or complicated technical issues in terms that benefit users and help resolve problems and issues.
  • Identify key technical issues to be addressed in client communications
  • Transmit information to customers in a clear and concise manner
  • Proper documentation of client interactions
  • Maintains Customer Database - monitor progress of potential customers’ product trials; follow up with customers regularly
  • Visit customers when necessary to troubleshoot problems
  • Participate in onsite or offsite workshops as needed
  • May be asked to deliver trainings/ presentations  during workshops
  • Documented proficiency with instrument calibrations and software validations.
  • Serve as a backup to perform instrument calibrations and validations.
  • Verifying in-service pipettes (as found) prior to their calibration.
  • Participate in laboratory testing, software evaluations and projects as needed.
  • Ability to travel (25% or more)
  • Be familiar with the quality policy for ACC
  • Be familiar and follow the ACC safety policy
  • Be familiar with and follow the standard operating procedures (SOP) for ACC
  • Obtain further training in areas identified by Supervisor or Manager, Technical Services

Knowledge and Skill Requirements:

  • Excellent communication skills
  • Demonstrated ability to speak in public forums
  • Work well in team-based assignments
  • Work well under pressure in a dynamic environment
  • Knowledge of photometric instrumentation and photometric instrumentation-related softwares and instrumentation
  • Knowledge of Microsoft SQL database
  • Must have good laboratory skills, including pipetting and aseptic technique
  • Knowledge of BET regulations and guidances
  • Knowledge and ability to perform work in compliance with applicable cGMP and ISO regulatory requirements
  • Required to pass a pipetting proficiency training and certification course.

Education:

  • A minimum of a Bachelor of Science degree or an equivalent combination of experience and/or educational requirement.
  • Concentration in biochemistry, chemistry, or microbiology.
  • Experience with customer database, presentation software, BET testing instrumentation and software, Quality System controlled work environments, GMP/ISO regulated work.

Job Type: Full-time

To Apply:

Please submit a current resume and cover letter for Technical Services BET Specialist here.

In your cover letter please answer the following:

  • Have you completed the following level of education: Bachelor of Science or equivalent?
  • Are you authorized to work in the United States?
  • Are you willing to undergo a background check, in accordance with local law/regulations?

Regulatory MGR / Associate Director / Director (Level Dependent Upon Experience)

Purpose: To assure regulatory compliance at Associates of Cape Cod, Inc.

Knowledge and Skill Requirements:

  • Knowledge of:
    • 21CFR, esp. Parts 210, 211, 600-610, 600's as appropriate, and 800 as appropriate
    • Canadian Medical Device Regulations, SOR/98-282
    • Directive 98/79/EC of the European Parliament and of the Council
    • FDA Guidance documents, esp. Guideline for Validation of Limulus Amebocyte Lysate Test; Changes to an Approved Application: Biological Products; Sterile Drug Products Produced by Aseptic Processing; Investigating Out-of-Specification (OOS) Test Results
    • Guidance for Industry - Sterile Drug Products Produced by Aseptic Processing Current Good Manufacturing Practice (September 2004)
    • Guidance for Industry - Investigating Out-of-Specification (OOS) Test Results for Pharmaceutical Production (October 2006)
    • Relevant ISO documents, esp. 13485; 14971
    • Relevant EU and JP regulations
    • Relevant USP chapters
  • Good communication and writing skills
  • Project management and risk management
  • Design control

Education:

  • At least a Master's degree and three years' experience in the regulatory field or an equivalent combination of experience and/or education required
  • RAC certification preferred
  • Experience on project teams (new product development) with submissions to regulatory bodies

Job Type: Full-time

To Apply:

Please submit a current resume and cover letter for Regulatory MGR / Associate Director / Director here.

In your cover letter please answer the following:

  • Have you completed the following level of education: Master's Degree?
  • Are you authorized to work in the United States?
  • Are you willing to undergo a background check, in accordance with local law/regulations?

Quality Control Analyst I

Grow your career in life sciences on Cape Cod!

In this role you will perform chemical and/or biological assays of commercial product raw materials, production intermediate and bulk samples, finished product, environmental monitoring samples, process and cleaning validation samples. Assays are qualitative, quantitative and investigational in nature and are performed in compliance with cGMP, ACC SOPs, and FDA Analyst has working knowledge of relevant QC techniques, policies and procedures to perform QC tasks and document results. Analyst receives minimal supervision on routine assignments and detailed instructions on new assignments.

Knowledge and Skill Requirements:

  • Organizational skills
  • General laboratory skills
  • Must be detailed oriented and show proficiency in aseptic and laboratory technique
  • Ability to work independently, as well as, participate on teams comprised on immediate group members or to work cross functionally, in a fast paced laboratory environment
  • Working knowledge of cGMP, ISO 13485 quality system requirements, and principles of quality control
  • Required to pass a pipetting proficiency training and certification course.

Education and Experience:
A minimum B.S. degree in a relevant scientific discipline with 0-2+ years relevant laboratory experience within a cGMP regulated environment or an equivalent combination of experience and/or education required.

Job Type: Full-time

To Apply:

Please submit a current resume and cover letter for Quality Control Analyst I here.

In your cover letter please answer the following:

  • How many years of Quality Control experience do you have?
  • Have you completed the following level of education: Bachelor's Degree?
  • Are you authorized to work in the United States?
  • Are you willing to undergo a background check, in accordance with local law/regulations?