Careers

Purpose: To provide both telephone and front entry coverage fielding incoming calls and greeting visitors.

General Responsibilities:

• Monitor, greet and assist the entry and exit of employees and visitors
• Receive and direct telephone calls utilizing both a console switchboard and paging systems
• Prepare and disseminate weekly office supply orders
• Prepare and post daily invoices for mailing
• Assist various departments with projects as needed
• Prepare, post, and sort the incoming and outgoing daily mail

Knowledge and Skill Requirements:

• General knowledge of ACC products
• Knowledge of Microsoft Word
• Basic computer skills
• Communication and interpersonal skills
• Organizational skills

Education and Experience:

• Must have minimum of a High School diploma or equivalent
• 2 years administrative office experience with a willingness to be flexible, cooperative and professional

General Competencies:

• Adapts to change, open to new ideas and responsibilities
• Perform tasks with a computer. Email, research, interaction with others via the internet. Creating and editing documents typically utilizing MSOffice; word documents, spreadsheets and create a slide presentation (PowerPoint). The level of proficiency is defined by the requirements of the position held
• Works well with internal and external customers, promotes a positive image of the company, and strives to solve issues raised by customers
• Meets deadlines, works independently, accountable, maintains focus, punctual, good attendance record
• Honest, accountable, maintains confidentiality
• Builds strong relationships, is flexible/adaptable, works well with others, solicits feedback
• Information organized and accessible, maintains efficient work space, manages time well

Physical Requirements:

• Constantly sit, frequently stand and walk. Constantly use hands to finger, handle, or feel. Constantly reach with hands or arms. Occasionally stoop, kneel, crouch, or crawl. Constantly talk or hear. Lift 1-10 lbs 1-33% of the time. Carry 1-10 lbs, 1-33% of the time. Work environment for this job is very quiet.

Job Type: Full-Time

To Apply:

Please submit a current resume and cover Receptionist here.

In your cover letter please answer the following:

• Have you completed the following level of education: High School diploma or equivalent?
• Are you authorized to work in the United States?
• Must be willing to undergo a background check after an employment offer has been made.

Purpose: The Customer Service Representative (CSR) is responsible for interacting with customers via the phone to process orders for products and services for worldwide distribution. This position requires excellent interpersonal and communication skills, a command of the ACC ordering system and an in depth knowledge of the products and their uses. The CSR needs to be comfortable with speaking with customers to build rapport, and be able to resolve minor disputes amiably so as to retain the customer’s loyalty to ACC.

General Responsibilities:

• Process customer orders via fax, phone and email
• Provide inventory alerts to manufacturing
• Support sales by providing literature, forwarding sales leads, coordinating technical support
• Perform workshop registration
• Invoicing for all services and billing for orders
• Process orders
• Maintain and Manager customer database and files
• Issue return authorizations
• Initiate complaint forms

Knowledge and Skill Requirements:

• Data entry skills
• Excellent verbal communication skills
• Self starter, highly motivated with the ability to multi task in a fast paced environment
• Willing to learn new technologies
• Microsoft Excel, Word
• Knowledge of ACC products

Education and Experience:

• Must have 3-5 years Customer Service experience preferably in a GMP/ISO product environment
• Must have a minimum of a High School diploma or equivalent

General Competencies:

• Communicates well (written and verbal), delivers presentations, has good listening skills
• Performs tasks with a computer. Email, research, interaction with others via the internet. Creating and editing documents typically utilizing MSOffice; word documents, spreadsheets and create a slide presentation (power point). The level of proficiency is defined by the requirements of the position held
• Good listener, committed to finding solutions to problems, works well with difficult people
• Works well with internal and external customers, promotes a positive image of the company, strives to solve issues raised by customers
• Able to reach fact based decisions, takes thoughtful approach when considering options, seeks input from others, makes difficult decisions
• Meets deadlines, works independently, accountable, maintains focus, punctual, good attendance record
• Honest, accountable, maintains confidentiality
• Provides the information people need to know to do their jobs and to feel good about being a member of the team, unit and/or the organization; provides individuals information so that they can make accurate decisions; is timely with the information. Effectively communicates up and down the chain of command
• Takes action, seeks new opportunities, strives to see projects to completion within the boundaries of the job description
• Builds strong relationships, is flexible/adaptable, works well with others, solicits feedback
• Information organized and accessible, maintains efficient work space, manages time well
• Manages workload, works efficiently, and meets goals and objectives
• Strives to eliminate errors, accurate work is a priority, seeks opportunities to improve product/services; compliant with quality system requirements
• Meets deadlines, establishes appropriate priority, gets the job done in a timely manner
• Accountable to team, works to meet established deliverables, appreciates view of team members, respectful

Physical Requirements:

• Constantly sit, frequently stand and walk. Constantly use hands to finger, handle, or feel. Constantly reach with hands or arms. Occcasionally stoop, kneel, crouch, or crawl. Constantly talk or hear. Lift 1-10 lbs 1-33% of the time. Carry 1-10 lbs, 1-33% of the time. Work environment for this job is very quiet.

Job Type: Full-Time

To Apply:

Please submit a current resume and cover letter for Customer Service Representative here.

In your cover letter please answer the following:

• Have you completed the following level of education: High School diploma or equivalent?
• Are you authorized to work in the United States?
• Must be willing to undergo a background check after an employment offer has been made.

Purpose: To maintain and monitor boiler and building systems in accordance with Massachusetts laws.

General Responsibilities:

The major responsibilities of this position will be to support the advancement of the company product development pipeline.

• Properly monitor the facilities boiler in accordance with the Code of Mass. Regulations. CMR-146. This includes standing watch in a 24/7 environment on either a fixed or rotating schedule
• Make rounds every two hours of the mechanical room and the air handling room, checking for any problems with the machinery
• Performing preventive maintenance on facility equipment and production equipment as needed and in accordance with FDA and cGMP guidelines
• Troubleshoot any problems and take corrective actions for machinery, water systems and production equipment throughout the building
• Answer and troubleshoot alarms from the Building Management System
• Take water samples of the clean steam system, DPW system, and take TOC readings on the DI and Clean Steam System
• All duties assigned by supervisor

Knowledge and Skill Requirements:

• Knowledge of High Pressure Boiler Systems
• Knowledge of DI and DPW water systems
• Knowledge of HVAC Systems
• Ability to follow written and verbal instructions
• Working knowledge of cGMP, ISO 13485 and other regulatory guidelines as appropriate

Education and Experience:

• Minimum of a High School Diploma or equivalent education and/or experience required
• Second class fireman’s license or greater (required)

General Competencies:

• Adapts to change, open to new ideas and responsibilities
• Perform tasks with a computer. Email, research, interaction with others via the internet. Creating and editing documents typically utilizing MSOffice; word documents, spreadsheets and create a slide presentation (PowerPoint). The level of proficiency is defined by the requirements of the position held
• Able to reach fact based decisions, takes thoughtful approach when considering options, seeks input from others, makes difficult decisions
• Meets deadlines, works independently, accountable, maintains focus, punctual, good attendance record
• Provides the information people need to know to do their jobs and to feel good about being a member of the team, unit and/or the organization; provides individuals information so that they can make accurate decisions; is timely with the information. Effectively communicates up and down the chain of command
• Information organized and accessible, maintains efficient work space, manages time well
• Manages workload, works efficiently, and meets goals and objectives
• Strives to eliminate errors, accurate work is a priority, seeks opportunities to improve product/services; complaint with quality system requirements
• Meets deadlines, establishes appropriate priority, and gets the job done in a timely manner
• Maintains current understanding of technical processes/equipment, uses technology to increase performance/productivity

Physical Requirements:

• Occasionally sit. Frequently stand and walk. Frequently use hands. Occasionally reach with hands or arms, climb or balance, stoop, kneel, crouch, or crawl. Occasionally talk or listen. Lift 26-50 lbs. 1-33% of the time. Carry 26-50 lbs. 1-33% of the time.
• Frequently exposed to wet or humid conditions (non-weather). Frequently work near moving mechanical parts. Occasionally work in high places, occasionally exposed to fumes or airborne particles, occasionally exposed to toxic or caustic chemicals. Occasionally exposed to outdoor weather conditions, extreme heat (non-weather). Work environment is loud for this job.

Job Type: Full-Time

To Apply:

Please submit a current resume and cover letter for Boiler Operator here.

In your cover letter please answer the following:

• Have you completed the following level of education: High School Diploma or equivalent education?
• Are you authorized to work in the United States?
• Must be willing to undergo a background check after an employment offer has been made.

Purpose: With direct supervision this individual will perform routine manufacturing operations for the manufacture of ACC and SKK commercial products. Individual will carry out cGMP manufacturing operations utilizing Standard Operating Procedures (SOP), and applicable records. The individual will complete required training on time, demonstrate acceptable attendance as well as respect for coworkers.

General Responsibilities:

• The individual will carry out cGMP manufacturing operations utilizing Standard Operating Procedures (SOP) and applicable records
• Execution of routine production operations Record information into logbooks, forms or document records
• Carry out work in a safe manner, notifying management of safety issues and risks
• Perform scheduled cleaning of equipment/process areas
• Must be able to work in controlled environments requiring special gowning. Will be required to follow gowning requirements and wear protective clothing over the head, face, hands, feet and body
• Complete required training on time
• Perform standardization of equipment
• Receive and distribute supplies into the production area as necessary
• Communicate issues related to safety, quality, compliance and equipment to the Production Lead Operator and Supervisor
• Must be able to read and follow detailed written procedures
• Support machine change over activities
• Assist in the assembly and disassembly of process equipment
• Must be able to work overtime as required
• Pay attention to floor inventory levels and communicating any deficiencies to the Lead or Supervisor
• Other duties as assigned by supervisory staff

Knowledge and Skill Requirements:

• Experience in manufacturing is desirable
• Must be able to get along with and respect others
• Be able to lift at least 25 lbs.
• Basic computer skills needed

Education and Experience:

• A minimum of a high school diploma and 0-2 years related industry experience
• Associates degree or equivalent is an advantage

General Competencies:

• Adapts to change, open to new ideas and responsibilities
• Meets deadlines, works independently, accountable, maintains focus, punctual, good attendance record
• Honest, accountable, maintains confidentiality
• Manages workload, works efficiently, meets goals and objectives
• Strives to eliminate errors, accurate work is a priority, seeks opportunities to improve product/services; compliant with quality system requirements
• Accountable to team, works to meet established deliverables, appreciates view of team members, respectful

Physical Requirements:

• Occasionally sit, constantly stand, and constantly walk. Frequently use hands to finger, handle, or feel. Constantly reach with hands or arms, occasionally climb or balance. Constantly talk or listen. Frequently exposed to toxic or caustic chemicals. Occasionally exposed to extreme cold (non-weather), occasionally exposed to extreme heat (non-weather). Occasionally exposed to uneven surface, and occasionally exposed to vibration. Moderate noise is typical for the work environment of this job. Must be able to perform job tasks while gowned.

Job Type: Full-Time

To Apply:

Please submit a current resume and cover letter for Production Technician here.

In your cover letter please answer the following:

• Have you completed the following level of education: High School Diploma?
• Are you authorized to work in the United States?
• Must be willing to undergo a background check after an employment offer has been made.

Purpose: Design and implement facility engineering projects in support of overall corporate objectives.

General Responsibilities:

• Responsible for the design and implementation of facility engineering projects including HVAC, production equipment, building management system and capital expense projects
• Provide expertise in research, manufacturing, engineering, design and process design/scale-up
• Assist the manufacturing/research operations in problem solving with regard to equipment and systems
• Develop capital expenditure requirements and documentation to purchase/install new systems/equipment/processes
• Develop and recommend new processes and technologies to achieve cost effectiveness and improved product quality
• Recommend processes for the production of products
• Interface with various departments (specifically manufacturing and engineering) to ensure processes and designs are compatible for new product technology transfer and to establish future process and equipment automation technology
• Support company growth with space optimization and construction management for manufacturing, research and administrative areas
• Maintain the facility drawings and ensure that applicable drawings follow change control for any modifications
• Provide assistance with annual reporting to regulatory agencies
• Perform other duties as assigned by the supervisor

Knowledge and Skill Requirements:

• Knowledge of HVAC, chilled water systems, pure water systems
• Knowledge of production equipment including autoclaves, depyrogenation ovens, filling equipment, lyophilizers, capping and labeling equipment
• Project management/team leader skills
• cGMP and ISO requirements for clean room operations

Education and Experience:

• A minimum of a Bachelor's degree in an engineering discipline or an equivalent combination of experience and/or education required
• Minimum of 5 years' experience in a manufacturing environment
• Proficient with AutoCAD
• Hands on experience with facility and production equipment including preventive maintenance and troubleshooting and resolving equipment problems

General Competencies:

• Adapts to change, open to new ideas and responsibilities
• Perform tasks with a computer. Email, research, interaction with others via the internet. Creating and editing documents typically utilizing MSOffice; word documents, spreadsheets and create a slide presentation (PowerPoint). The level of proficiency is defined by the requirements of the position held
• Able to reach fact based decisions, takes thoughtful approach when considering options, seeks input from others, makes difficult decisions
• Meets deadlines, works independently, accountable, maintains focus, punctual, good attendance record
• Provides the information people need to know to do their jobs and to feel good about being a member of the team, unit and/or the organization; provides individuals information so that they can make accurate decisions; is timely with the information. Effectively communicates up and down the chain of command
• Information organized and accessible, maintains efficient work space, manages time well. Manages workload, works efficiently, and meets goals and objectives
• Manages workload, works efficiently, and meets goals and objectives
• Strives to eliminate errors, accurate work is a priority, seeks opportunities to improve product/services; complaint with quality system requirements
• Meets deadlines, establishes appropriate priority, and gets the job done in a timely manner
• Maintains current understanding of technical processes/equipment, uses technology to increase performance/productivity

Physical Requirements:

• Frequently sit. Occasionally stand and sit. Frequently use hands. Occasionally reach with hands or arms. Frequently talk or listen. Lift 11-25 lbs. 1-33% of the time. Carry 11-25lbs. 1-33% of the time. The work environment of this job is quiet.

Job Type: Full-Time

To Apply:

Please submit a current resume and cover letter for Facility Engineer here.

In your cover letter please answer the following:

• Have you completed the following level of education: Bachelor's Degree or equivalent?
• Are you authorized to work in the United States?
• Must be willing to undergo a background check after an employment offer has been made.

Purpose: To develop a greater scientific understanding of the ACC/SKK product line and effect changes in protocols to give greater reliability with respect to products. To develop new products revolving around the current technology and new concepts leading to new technologies.

General Responsibilities:

• Adapt and develop new technologies around the LAL system
• Develop projects that will enhance the scientific understanding of the current products with the goal of improvement and the introduction of new products
• Expand the range of products within the framework of ACC
• Provide the technical expertise to conceptualize and implement new research areas
• Provide technical support when necessary
• Supervise Research and Development staff

Knowledge and Skill Requirements:

• Protein Chemistry/Biochemistry including enzymology and purification
• The use of spectroscopic, chromatographic and molecular biological techniques
• Assay Development
• Technology transfer and scale-up
• Supervisory experience

Education and Experience:

• A minimum of a PhD in Chemistry, Biochemistry or related field or an equivalent combination of experience and/or education required
• Several years of experience in assay development, protein chemistry and protein purification. Additional expertise in Molecular Biology and supervisor/management experience is desired

General Competencies:

• Adapts to change, open to new ideas and responsibilities
• Uses resources efficiently, strives to reduce cost, part of the budgeting process
• Communicates well (written and verbal), delivers presentations, has good listening skills
• Perform task with a computer. Email, research, interaction with others via the internet. Creating and editing documents typically utilizing MSOffice; word documents, spreadsheets and create a slide presentation (PowerPoint). The level of proficiency is defined by the requirements of the position held
• Good listener, committed to finding solutions to problems, works well with difficult people
• Works well with internal and external customer, promotes a positive image of the company, and strives to solve issues raised by customers
• Able to reach fact based decisions, takes thoughtful approach when considering options, seeks input from others, makes difficult decisions

Physical Requirements:

• Frequently sit, frequently stand and walk, use hands to finger, handle or feel. Frequently reach with hands or arms, climb or balance. Occasionally stoop, kneel, crouch, or crawl. Frequently talk or listen. Occasionally taste or smell. Lift 11 – 25 lbs 34-66% of the time. Carry 11 – 25 lbs 34-66% of the time. Occasionally exposed to wet or humid conditions. Frequently work near moving mechanical parts. Occasionally work in high places. Frequently exposed to fumes or airborne particles, frequently exposed to toxic or caustic chemicals. Occasionally exposed to uneven surface and vibration. Moderate noise is typical for the work environment of this job.

Job Type: Full-Time

To Apply:

Please submit a current resume and cover letter for Sr. Research Scientist here.

In your cover letter please answer the following:

• Have you completed the following level of education: A minimum of a PhD in Chemistry, Biochemistry or related field ?
• Are you authorized to work in the United States?
• Must be willing to undergo a background check after an employment offer has been made.

Purpose: In this role, you will work in a multidisciplinary environment where Biology and Medicine meet Engineering, Chemistry and Manufacturing to support the development of new endotoxin and glucan detection products.

General Responsibilities:

The major responsibilities of this position will be to support the advancement of the company product development pipeline.

• The major responsibilities of this position will be to support the advancement of the company product development pipeline
• Conduct laboratory experiments and studies according to approved protocols and Standard Operating Procedures (SOPs)
• Collaborate in creating SOPs, protocols for studies, verifications, and validations
• Participate in the development, improvement, verification, validation, and technology transfer of current and new products or processes
• Analyze laboratory results and prepare study reports
• Follow Design Control requirements and SOPs in a GMP environment
• Participate in cross-functional activities
• Maintain records in accordance with Quality Assurance guidelines
• Support regulatory filings for Class I and Class II in vitro diagnostic reagents and products

Knowledge and Skill Requirements:

• Experience providing analytical support for assay development activities
• Experience working as part of a cross functional team
• Experience with reagent, instrument, and software development
• Experience collaborating with external CRO/CMOs
• Experience with change management processes
• Knowledge of basic statistics
• Experience with automation and automated processes
• Understanding of protein and enzyme function

Education and Experience:

• A BS/MS in biochemistry, chemistry, analytical chemistry, or closely related field with at least two years’ experience in industry or an equivalent combination of experience and/or education required.

General Competencies:

• Excellent written and verbal communication skills required
• Strong record keeping and organizational skills with excellent attention to detail
• Ability to work independently with minimal supervision

Physical Requirements:

• Frequently sit, frequently stand, and walk, use hands to finger, handle or feel. Frequently reach with hands or arms, occasionally climb or balance. Occasionally stoop, kneel, crouch, or crawl. Frequently talk or listen. Frequently look at detailed information on computer screens and in printed form. Occasionally lift of carry 11 – 25 lbs. Occasionally exposed to wet or humid conditions. Frequently work near moving mechanical parts. Occasionally work in high places. Occasionally exposed to fumes, airborne particles, toxic or caustic chemicals. Occasionally exposed to uneven surface and vibration. Moderate noise is typical for the work environment of this job.

Job Type: Full-Time

To Apply:

Please submit a current resume and cover letter for Research Associate II here.

In your cover letter please answer the following:

• Have you completed the following level of education: BS/MS in biochemistry, chemistry, analytical chemistry, or closely related field?
• Are you authorized to work in the United States?
• Must be willing to undergo a background check after an employment offer has been made.